Cancellation and Refund Policy - BarariFood
At Bararifood , we strive to ensure a smooth and satisfying experience for our customers. However, we understand that there may be situations where you need to cancel an order or request a refund. Please review our Cancellation and Refund Policy below to understand when and how you can initiate these processes.
---
1. Order Cancellations
- When You Can Cancel : You can cancel your order before the restaurant begins preparing your food. Once the restaurant starts preparing the meal, cancellations are no longer allowed.
- How to Cancel : To cancel an order, you must contact us immediately by:
- Email : support@bararifood.in
- Phone : 08069409760
- Refund for Canceled Orders : If your order is successfully canceled before preparation, you will be eligible for a full refund. Refunds will be processed as per the timeline outlined in Section 3 below.
---
2. Refund Policy
- Eligibility for Refunds : Refunds may be granted in the following cases:
- Canceled Orders : If you cancel your order before food preparation begins.
- Incorrect or Missing Items
: If the order you received is incorrect, incomplete, or if there are missing items. You must report any issues within 72 hours of receiving the order.
- Quality Issues: If the food is deemed to be of poor quality or does not meet your expectations, you may be eligible for a partial or full refund, subject to review by our customer service team.
- Non-Refundable Situations:
- Orders that were successfully delivered as specified but were not to your taste.
- Delays in delivery due to factors outside our control, such as weather, traffic, or road conditions.
---
3. Refund Processing Time
- Refund Timeframe : Once a refund is approved, it will be processed within 7days . The time it takes for the funds to appear in your account depends on your payment provider. We will notify you via email once the refund has been processed.
---
4. How to Initiate a Refund or Exchange
If you believe you are eligible for a refund or need to report an issue with your order, please follow these steps:
- Contact Us : Send an email to support@bararifood.in or Call 08069409760 within 24 hours of receiving your order. Include your order number, a description of the issue, and any relevant details or photos (if applicable).
- Review and Confirmation : Our team will review your request and notify you of the refund or exchange decision within 2-3 business days .
---
5. Changes to Cancellation and Refund Policy
We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page regularly to stay informed of any updates.
---
For any additional questions or to report issues with your order, please contact our customer service team:
- Email: support@bararifood.in
- Phone : 08069409760
Thank you for choosing BarariFood . We are committed to providing the best service possible and addressing your concerns quickly and efficiently.
